Job satisfaction – Collection of feelings and beliefs people have about their current jobs
time pressure – when people believe there aren't enough hours to do the work
Resource and Capability Analysis – A powerful tool for sizing up a company's competitive assets and determining if they can support a sustainable competitive advantage over market rivals
Organizational Citizenship Behaviors (OCBs) – Behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage
question marks – small share of quickly growing market, invest carefully
a personality trait that measures the ability to adjust behavior to external situational factors – self-monitoring
General understanding of oilfield industry. – 40K oilfields around the world land and offshore. includes exploration, extraction and refining.
When people stand in line at a bank waiting for the next available teller, what priority rule is being utilized?
team – a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable
Span of control – The ability of one individual to supervise a number of other people or units. The normal range is three to seven units or individuals, with the ideal being five.
crisis preperation – all the detailed planning to handle a crisis when it occurs. Three steps in the stage are: (1) designating a crisis management team and spokesperson, (2) creating a detailed crisis management plan, and (3) setting up an effective communications system.
Burnout – cumulative stress, state of physical, emotional, mental exhaustion caused by an inability to cope one's work environment
When peоple stаnd in line аt а bank waiting fоr the next available teller, what priоrity rule is being utilized?
Thematic Apperception Test (TAT) – A test that assesses a person's dominant needs.
Competitive Advantage – What sets the organization apart from others and provides it with a distinctive edge in the marketplace
Discuss how changing organisational environment influence managers and organisations. – organisations function as open systems, which means they are influence by and interact with their environments. Changing organisational environments influence managers and organisations by creating uncertainty. Environmental uncertainty. Environmental uncertainty refers to how well mangers understand or predict the changes and trends in the environments affecting their organisation. It's determined by environmental dynamism, environmetal complexity and dynamic resource availability. When environments are simple, resources are plentiful and change is slow, environmental uncertainty is low. When environments are complex and dynamic and resource are scarce, environmental uncertainty is high. The more uncertainty there is in organisation external the more important it is that managers monitor conditions, spo emerging trends ad respond quickly to new information and new circumstances.
How values affect job satisfaction – Job satisfaction depends on whether you perceive that your job supplies those things that you value.

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