Leadership behaviors – Job centered behavior (concerned more with the needs of the job) and employee centered behavior ( concerned more with needs of employees)
competitive analysis – deciding who your competitors are, anticipating competitors moves, and determining competitors strengths and weaknesses
accountability – being officially responsible for something
What do rows in a DSM represent? – The tasks that need information about the outcome of the row task; called output destinations
Manager – Someone who coordinates and oversees the work of other people so organizational goals can be achieved
In-basket technique – Simulates a realistic situation by requiring each trainee to answer one managers mail and telephone calls
Bona Fide Occupational Qualification (BFOQ) – An exception in employment law that permits sex, age, religion, and the like to be used when making employment decisions, but only if they are "reasonably necessary to the normal operation of that particular business."
Situational awareness is critical to successful pursuit of which broad goal of lean operation?
Scientific Decision Making – State the problem, gather data, identify alternatives, make a choice, implement, and evaluate.
Network – an organization of connections in a manner or pattern that allows for coupling or communication across, between, and among parts of the organization
Self-serving bias – the tendency to over-estimate our value by attributing successes to ourselves (internal causes) and attributing failures to others or the environment (external causes)
Content Perspectives – theories that emphasize the needs that motivate people
Situаtiоnаl аwareness is critical tо successful pursuit оf which broad goal of lean operation?
Pretrial – PLeadings (complaint given to defendent
Answer (written response by defendent)
Cross-claims (defendent arguing his side of original complaint)
which is the supervisor first consideration when an accident occurs in which an employee is hurt? – to secure medical evaluation of the employee's injury
Passthrough taxation – method in which business owners pay income tax on basis of an organization's earnings rather than the business

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