Suppose a fast food chain wants to expand into a new market….

Suppose a fast food chain wants to expand into a new market. Before making the final decision, the research team reviews a case study about another fast food restaurant that recently entered the same market. The case study contained information about the new market’s demographics, traffic patterns, competitive landscape of other restaurants, and how other restaurants in the market were able to compete effectively and run a successful fast food restaurant in this market. This situation is an example of which type of exploratory research?

Suppose Netflix wants to learn about its current customers’…

Suppose Netflix wants to learn about its current customers’ viewing habits in order to better target additional content to them. Netflix houses a database of customer profile and viewing pattern information. Netflix can mine this database to learn about their current customers and determine what other type of content their customers may like in the future. In this situation, Netflix’s database would be considered which part of the Marketing Information System (MIS)?