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Everyone in healthcare organizations is responsible for quality.

Ethics deals with values relating to human conduct with respect to the rightness and wrongness of actions and the goodness and badness of motives.

The hemisphere dominance test determines a person’s preference for either auditory or visual learning styles, depending on brain hemisphere dominance.

Mentoring can be used to cultivate leaders that remain in the organization to build trust and loyalty.

Values are applied practices derived from an ethical framework that is based on values and resource allocation beliefs.

Mentoring enables an organizational learning culture and possibly a knowledge management culture.

Type B individuals are competitive, are inquisitive, have a short fuse, often feel impatient, and may be aggressive.

The meso level involves individual issues, such as relationships between individuals and leaders.

Mentoring can only be a formal process.

What does hemisphere dominance refer to?