A newly hired Pathologists’ Assistant is attending an onboar…

A newly hired Pathologists’ Assistant is attending an onboarding session. The supervisor explains that successful lab operations rely on multiple systems working in harmony, including personnel supervision, budgeting, and quality assurance. Which of the following best defines Laboratory Management (LM)?

During an internal audit, the QA coordinator notes recurring…

During an internal audit, the QA coordinator notes recurring delays in frozen section turnaround times. She forms a team, drafts a streamlined specimen delivery system, tests it over two weeks, finds it reduced delays by 35%, and updates the hospital protocol accordingly. Which sequence of PDCA steps was followed?