Astrid ordered her steak cooked medium-well at her favorite…

Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, “OK, what part of ‘medium-well’ didn’t you understand? I want you to take this back and cook it so it’s edible. This is ridiculous!” Which term best describes Astrid’s communication behavior?

Camila waited in the rain for fifteen minutes because her bo…

Camila waited in the rain for fifteen minutes because her boyfriend, D’Andre, was late to pick her up after class. When she asked him why he was so late, he replied “I had to drop off my dry cleaning on the way. Stop making such a big deal out of this!” What best classifies D’Andre’s response?