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​Systems developers use joint application development (JAD) whenever group input and interaction are not desired, because it is linked to a specific development methodology.

Information systems that interact with customers usually receive low priority.​

In an information system, data is information that has been transformed into input that is valuable to users.​

System software consists of programs that support day-to-day business functions and provide users with the information they require.​

A(n) _____ shows the data that flows in and out of system processes.​

​Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests.

​When preparing a representative sample from a list of 200 customers who complained about errors in their statements, a _____ might select every tenth customer for review.

When using a _____ to investigate the causes of a problem, an analyst first states the problem and then draws a main bone with sub-bones that represent possible causes of the problem.​

In a preliminary investigation report, the _____ section contains the results of the preliminary investigation, including a description of the project’s scope, constraints, and feasibility.​

A popular technique for investigating causes and effects is called a _____ diagram.​