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A learned system of knowledge, behaviors, attitudes, beliefs, values, and norms that are shared by a group of people is known as __________.

Beth sends Julian an e-mail asking him to meet her at the bank at 2:30 p.m. She is on time, but Julian doesn’t arrive until 3:15 p.m. When she asks him why he is late, he replies, “I came as soon as I got your message.” The problem they are encountering may stem from the fact that a message sent by e-mail is __________.

After the first day of classes Hadya has already decided that her economics professor is strict (“He said he doesn’t tolerate cell phones”), her art professor is flaky (“She came in late because she couldn’t find the room”), and her communications professor is fun (“He sat on the desk and started to learn all of our names”). What process has Hadya used in forming her perceptions?

Taron loves to dance, so he attends a ballroom class each Monday evening. Taron feels happy after each class, and he thinks it is because he is surrounded by classmates who all have positive attitudes. Which concept explains how Taron’s emotions are impacted by attending dance class?

Psychologist Eric Berne’s concept to describe people’s overall sense of their own worth and that of others is called __________.

The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your __________.

Pierre finds that when he speaks to his communication professor, he tries to use some of the vocabulary and concepts he has learned in class. When he speaks to his younger cousin, however, he tends to speak in shorter sentences, using more familiar words and ideas. This is an example of how Pierre is applying the __________ theory.

Jozea notices that he is not successful in expressing his ideas to others. To help, a friend suggests that Jozea should adopt an other-oriented approach, meaning that he should __________.

After watching a few minutes of a new sit-com, Will determined that the comedians on the show were not particularly funny and that watching was a waste of his time. By classifying the comedians as unfunny, Will demonstrates the use of __________.

Although identifying with a group is a significant part of every person’s identity, which individuals tend to benefit the most from group associations?