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When communicating health information with diverse populations, miscommunication and misunderstanding can lead to: (Select all that apply.)

The goals of a performance improvement plan should include: (Select all that apply.)

Tenets embraced by health care professionals and promoted by health care leaders and organizations such as TJC and the IOM include which of the following? (Select all that apply.)

Nurses still struggle to create a healthy work environment. The standards of a healthy work environment include: (Select all that apply.)

Nursing’s data needs fall into four domains. Which of the following statements accurately describe the sources for data in each of the domains? (Select all that apply.)

Nurse managers utilize outcomes data to make decisions about nursing care effectiveness. Which NMMDS data elements would be most effective in evaluating nursing care? (Select all that apply.)

A memo sent to the unit nurse manager reads that beginning next week; all nursing staff will be expected to conform to a new dress code selected by the hospital board of directors. The nurse manager understands that change will be more effective through which manner of communication?

The goals of a performance improvement plan should include: (Select all that apply.)

A nurse manager recognizes that her staff’s emotional responses to organizational change are similar to:

The critical care unit of a hospital utilizes team huddles at change of shift. This is an opportunity for the clinical supervisors to connect with team members and review the upcoming shift or any quick topics that need to be communicated. This is an example of a(n) _____ meeting.