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Which of the following provides guidelines to ensure high quality laboratory testing?

A primary care provider determines that a patient requires care from a specialist. Which of the following actions should the medical assistant take?

While performing a routine EKG, a medical assistant notices that the patient is shivering. Which of the following artifacts should the assistant identify on the tracing? 

At which of the following times during a phlebotomy procedure should a medical assistant label the tubes?

A medical assistant sees that a patient has signed an Advance Beneficiary Notice for a test that the patient requested. After receiving a denial of payment from the insurance company, which of the following actions should the assistant take?

 A medical assistant is reinforcing teaching with a patient about medication administration in the ear. Which of the following information should the assistant include?

A medical assistant is transferring a patient from his wheelchair to an examination table by herself. Which of the following actions should the assistant take?

A medical assistant is performing a pulmonary function test using spirometry. How many maneuvers are required from the patient before the assistant can calculate the average measurements and record the results?

 A medical assistant is speaking with a patient on the phone who has billing questions. Which of the following actions by the assistant demonstrates active listening?

A medical assistant obtains the following vital signs from an adult patient: heart rate 105/min, temperature 37.2C (99F), BP 94/62 mm Hg, and respiratory rate 18/mins. The assistant should document which of the following in the patient’s health record?