Billy has been asking about the pros and cons of social resp…

Billy has been asking about the pros and cons of social responsibility activities in his new role as plant manager. In your role as vice president of production, when you meet with him today regarding the firm’s new social responsibility initiative, you could best summarize the need for social responsibility activities in the following sentence: “Regardless of which argument or combination of arguments managers embrace, we generally should make a concerted effort to ________ perform social responsibility activities beyond those ________ required.”

Wayne Thomas has recently taken over as head of quality assu…

Wayne Thomas has recently taken over as head of quality assurance at Talladega Motors with the aim to overhaul the quality improvement procedures in place. After extensive studies conducted on the operations of the organization, Wayne decides that the company will have to proceed with a reengineering approach for quality improvement. Which one of the following actions is Wayne most likely to initiate in keeping with the decision to reengineer the quality management system?

A&M Global Services recently instituted an organization-wide…

A&M Global Services recently instituted an organization-wide policy aimed at increasing diversity within the organization. Though recruitment practices complied with the policy and management conducted intensive diversity training sessions, employee support of the initiative has been negligible. Which of the following will most likely encourage employee cooperation in this situation?