Cal appears for a battery of tests as part of a selection pr…

Cal appears for a battery of tests as part of a selection process that aims to fill ten positions in a certain company. He fails to clear the tests the first time and appears for them again after three months. This time, however, he manages to pass the tests. Which one of the following characteristics is attributed to these tests?

A manager wants to implement some changes in the working hou…

A manager wants to implement some changes in the working hours of employees. Two groups of workers oppose this decision and have contrasting opinions. The manager feels arriving at a solution that will be acceptable to both parties is impossible. Which one of the following strategies is best suited to handle this conflict?