One of the SBUs under the Retro Group of companies is not ge…

One of the SBUs under the Retro Group of companies is not generating a satisfactory amount of business. Extensive analysis shows that the company is losing its market share because its competitors have more sustainable processes. Analysts also feel that the growth prospects in this industry are extremely limited. Which one of the following organizational strategies should the company adopt?

Value Innovations Inc. engages in selling computers and othe…

Value Innovations Inc. engages in selling computers and other electronic components through telephone and Web orders. The company has decided to change some of its policies. When recruiting employees, it will now focus primarily on the attitudes of individuals. Here, the company is concentrating on a(n) ________ factor.

Billy has been asking about the pros and cons of social resp…

Billy has been asking about the pros and cons of social responsibility activities in his new role as plant manager. In your role as vice president of production, when you meet with him today regarding the firm’s new social responsibility initiative, you could best summarize the need for social responsibility activities in the following sentence: “Regardless of which argument or combination of arguments managers embrace, we generally should make a concerted effort to ________ perform social responsibility activities beyond those ________ required.”

Wayne Thomas has recently taken over as head of quality assu…

Wayne Thomas has recently taken over as head of quality assurance at Talladega Motors with the aim to overhaul the quality improvement procedures in place. After extensive studies conducted on the operations of the organization, Wayne decides that the company will have to proceed with a reengineering approach for quality improvement. Which one of the following actions is Wayne most likely to initiate in keeping with the decision to reengineer the quality management system?

A&M Global Services recently instituted an organization-wide…

A&M Global Services recently instituted an organization-wide policy aimed at increasing diversity within the organization. Though recruitment practices complied with the policy and management conducted intensive diversity training sessions, employee support of the initiative has been negligible. Which of the following will most likely encourage employee cooperation in this situation?