Author: Anonymous

If someone you work with can be described as a “difficult person”, what is the best way to deal with them? 

I identify with you (the consultant) and I trust you. Therefore, I have decided that I am going to listen to your recommendations. What kind of power base is likely at play here?

List out the 6 different power bases, according to French and Raven. 

What is the final stage of Bergan’s Problem Solving Model? 

The consultant to our Human Resources department has told all employees who self-monitor their behavior, as she has recommended, will be given a $10 gift card to Starbucks at the end of the day on Friday. This consultant is using which power base?  

List 5 interpersonal skills (or behaviors) that are important for consultants to have a mastery of. 

According to Bergan’s Problem Solving Model, once I have completed the problem identification phase, what phase should I move into next? 

What were the “5 Words That Can Improve the Bottom Line” that we talked about  when Leah was the group leader?

Motivational interviewing (MI) is designed to increase readiness for change by helping clients to examine and possibly even resolve their ambivalence about change.

What is the definition of congruence in terms of a therapeutic alliance?